Reservation Conditions and Personal Data Protection

Posted on February 15, 2023  •  3 minutes  • 577 words  • Other languages:  Espanol

Cancellation Policy

If you cancel or modify the reservation up to 3 days before the arrival date, the establishment will not charge any fees.

If you cancel or modify the reservation up to 2 days before the arrival date, the establishment will charge 100% of the first night.

If you cancel or modify the reservation outside of the specified timeframe or do not show up, the establishment will charge 100% of the total stay.

Check-in: • From 16:00 to 22:00

Check-out: • From 07:00 to 12:00

Cancellation/Prepayment

Cancellation and prepayment policies may vary depending on the room type. Please check the room conditions when selecting it from the top menu.

Children and Extra Beds Policy

• All children are welcome. • One child under 2 years stays free of charge in a crib. • Maximum number of extra beds/cots in the room: 1. • Supplements are not calculated automatically in the total amount and must be paid separately during the stay.

Pets: Not allowed.

The price may contain errors. If there are any, the hotel will contact the customer as soon as possible to inform them of the correct price.

INFORMATION ON PERSONAL DATA PROTECTION

Through this notice, Hotel Sancho III, in accordance with current legislation, informs about its conditions and policy regarding the protection of personal data in order to inform users about the processing of personal data requested during the provision of services, such as making reservations through its website.

The user guarantees, in any case, that the provided data are true, and Hotel Sancho III reserves the right to exclude from the services any user who has provided false data, without prejudice to any other actions that may be taken under the law. Therefore, Hotel Sancho III is exempt from any liability resulting from the user’s breach of this guarantee.

DATA CONTROLLER

Identity: Hotel Sancho III, with VAT: 73358560Z, Calle L’atall, zona Ribamar, 11A, 12579, Alcoceber. Data Protection Officer: hotelsancho at msn.com

LEGAL BASIS

Execution of a service provision contract and express consent.

PURPOSE

The personal data provided will be obtained for the following purposes:

Communication between the hotel and customers regarding contracted and/or made accommodation, dining, and reservation services. Creation of commercial profiles through automated processing in order to develop advertising or commercial communications. Fiscal, accounting, and administrative management resulting from the provision of services. Sending commercial communications related to our service and activity, for which we request your express consent as asked below. RIGHTS

The data subject may exercise the rights of access, rectification, erasure, restriction, and objection to the processing, as well as request data portability, as explained in the additional information.

RECIPIENTS AND TRANSFERS

As a general rule, data will not be transferred to third parties, except for legal obligations. However, it is possible that certain external data processors may access your data for the necessary provision of the service.

COOKIE POLICY

We inform our customers that, in compliance with the Organic Law on Personal Data Protection 15/1999, the data provided will be incorporated into the files registered in the registry of the Spanish Data Protection Agency, for which Hotel Reconquista is responsible.

The collected data will be used for invoicing services and keeping you informed about our services. You have the right to access, rectify, and cancel your data by requesting the corresponding forms or by sending a letter along with a photocopy of your ID to the following address: Hotel Rambla, rambla méndez núñez n° 9, 03002 Alicante